Privacy policy.

This policy explains what personal data we collect through this website, who else handles it, and what you can ask us to do with it. It is written to meet the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

Who we are

Amplify Reach is a digital marketing agency based in the Philippines. We are the personal information controller for the data described here. To reach us about anything on this page, email growth@reachamplifydigital.com.

What we collect

Apart from basic, cookie-free visit statistics, we only collect what you choose to send us. There is no advertising pixel or tag manager on this site, and we do not build profiles of individual visitors.

  • Inquiry form. When you submit the form on our contact page we receive your name, email address, how you would like us to contact you (email, Viber or WhatsApp) and your message, plus your phone number, company or brand name, website or social profile, the service you are interested in and an indicative budget where you choose to provide them. A phone number is only required if you ask us to contact you on Viber or WhatsApp.
  • Live chat. If you open the chat widget, the conversation, the name and contact details you give in it, and basic technical information about your session are collected by our chat provider on our behalf.
  • Email. Anything you send us directly by email.
  • Visit statistics. Cloudflare Web Analytics counts how the site is used: which pages are viewed, the site that referred you, your browser, operating system and device type, and your country (worked out from your IP address). It does not set cookies or use your browser's storage, and it does not follow you across other websites. We see only totals, never individual visitors.
  • Server logs. Our host records standard request information, including IP address, for security and reliability. We do not use these logs to identify individual visitors.

How we use it

We use the visit statistics as totals to understand which pages are useful and to improve the site. We do not use them to identify you or for advertising.

We use what you send us to reply to your inquiry, to scope and quote work, to run a discovery call, and — if you become a client — to deliver and administer that work. We do not sell your personal data, and we do not share it for anyone else's marketing.

We will not add you to a marketing list on the strength of an inquiry alone. If we ever offer a newsletter, it will be a separate, clearly worded opt-in.

Who else handles it

We use a small number of service providers who process data on our instructions:

  • Resend — delivers the inquiry form to our inbox as an email. It processes the details you enter in the form in order to send them to us.
  • Google Workspace — hosts our email, where form inquiries and messages you email us are received and stored.
  • LeadConnector / HighLevel (through AllyVirtual) — powers our live chat widget and our customer records: when you send the inquiry form, its contents are also saved there as a contact so we can follow up. Opening the chat loads their script and sets their own cookies in your browser.
  • Cloudflare — provides our cookie-free visit statistics and our domain's DNS.
  • Vercel — hosts this website and serves every page and file on it.

If you ask us to contact you on Viber or WhatsApp, we will message you at the number you give us, and that conversation is carried by Viber (Rakuten Viber) or WhatsApp (Meta) under their own privacy terms.

These providers operate outside the Philippines, so your data is transferred and stored abroad. We use providers that contractually commit to protecting it, and we remain accountable for it under RA 10173.

Cookies

This site sets no advertising or analytics cookies of its own: our visit statistics work without cookies.

Our contact page loads a LeadConnector script that saves your inquiry to our customer records when you send the form. It sets one cookie, lc_session_ followed by an ID, which expires after a day.

The chat widget sets cookies it needs to keep a conversation going between page loads; declining them means the chat will not remember your session. You can block or delete cookies in your browser settings without losing access to any of the site's content.

How long we keep it

Inquiries that do not lead to work are kept while the opportunity is live and then deleted. Records relating to actual client engagements are kept for as long as we work together and afterwards for the period required by Philippine tax and accounting rules.

Your rights

Under the Data Privacy Act you have the right to be informed about how your data is used, to access a copy of it, to correct anything inaccurate, to object to how we are using it, to have it erased or blocked where the law allows, to have it transmitted to you or another controller in a portable form, and to be indemnified for damage caused by misuse.

To exercise any of these, email growth@reachamplifydigital.com and tell us what you would like us to do. We will respond within a reasonable period, and we may need to confirm your identity first so that we do not disclose your data to someone else.

Complaints

If you think we have handled your data badly, please tell us first so we can put it right. You also have the right to complain to the National Privacy Commission of the Philippines at privacy.gov.ph (opens in a new tab).

Changes to this policy

If we add a tool that collects personal data, or change who processes it, we will update this page and the date at the top before that change goes live.